Dominica is a small Eastern Caribbean Island with excellent access to internet and telecommunications, our human resource is affordable with excellent English and multilingual skills. We have the talent to support varying business processes such as finance and accounting, technical documentation, banking, credit and securities transactions.
As a BPO destination, Dominica is a strong choice not only in the region but the globe. Locally, we have already established successful outsourcing for North American companies. Our advances in renewable energy, and our focus on resilience are two key factors which set us apart for investors.
In BPO, it’s our talent pool and proven success that make us stand out.
There is also a competitive advantage gained from improved flexibility, as your processes may be streamlined for efficiency. It’s been proven that engaging a remote workforce like ours can be a sustainable solution for managing business operations.
Finally, our workforce is located in Eastern Standard Time, the same time zone as many major cities such as New York City, Washington DC, Miami, and Toronto. If you’re considering expansion to the Caribbean region and Latin America, partnering with Dominica is also an excellent starting point.
We recommend administrative functions such as accounting, technical documentation, human resources, procurement and logistics, banking, credit, and securities transactions, education and training (e-learning), e-marketing, digital solutions such as software development and design, app development.
Outsourcing functions like these ensures that your organization can focus on core competencies.
Dominica is a leading source of talent. The country has an educated and enthusiastic populace with a 95% literacy rate, gentle Caribbean neutral accent and multi lingual multilingual resources. Our wages are competitive and we have a low churn rate due to less competition. We check the box for business continuity and for potential reduced future costs per agent as your operation expands.
Dominica also has strong and reliable internet connectivity to support your business. You don’t need to worry about how a power shortage or lack of access will affect your back office – you can depend on the strong national telecoms structure to support your local talent.
Invest Dominica is committed to supporting you and consistently tracks success in this sector. We can provide quantifiable benchmarks from previous investment projects, and connect potential investors with any resources required. We are ready to work with you to bring your back office to fruition.
Dominica’s rich natural landscape and resources come paired with a commitment to sustainability and environmental responsibility. We continue to make advancements in Renewable Energy and keen investors will see significant long-term prospects in this.
We can assist you with learning more. Companies involved in the ICT sector and non-tourism related services may qualify for various incentives under the prescribed legislation. The Government of Dominica offers generous packages for investment in these areas, which include:
Contact us today to start learning more.
Let’s talk today about how we can support your desire to make an investment.
5-7 Great Marlborough Street Roseau, Dominica
Ph. +1(767)448-2045 Fax: +1(767)448-5840 email@example.com